Delivery Information
DELIVERY INFORMATION
Santoro products are popular in over 90 countries!
All orders are shipped from our UK fulfillment center.
In order to support our retailers across the world, please reference the latest offers we are currently running on all B2B orders, dependent on delivery location:
*DDP - Delivery Duty Paid - No additional fees, import duties or paperwork for you to worry about!
**DAP - Delivery At Place - Order subject to local import charges depending on your location.
When ordering goods from www.santorotrade.com for delivery outside the UK on DAP terms you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we advise contacting your local customs office for further information. Additionally, please note that when ordering from www.santorotrade.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
IMPORTANT UPDATE FOR USA CUSTOMERS:
Due to ongoing fluctuations in tariff legislation, we are currently pausing the shipment of select product lines to the USA.
As a result, the checkout function for USA-based customers will be temporarily disabled. During this period of shifting conditions, we will be manually processing orders and limiting fulfillment to key 3D Card Ranges / Spinners / CDUs for USA delivery.
Please rest assured, we are doing everything we can to minimise disruption and continue to support you as smoothly as possible during this time. If you have any order requirements, please do contact our US-dedicated team at: usa@santorus.com
Please feel free to contact our team with any questions: sales@santoro-london.com