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Delivery Information

Santoro ship worldwide! 

We are open and shipping orders internationally.

All orders will be dispatched from our UK warehouse. 

Please Note: You will need to reach our minimum order value before you can complete your order. 

 

We aim to dispatch UK orders within 2-3 working days. 

Our current delivery times for international orders is up to 14 working days due to added customs checks.

 

Please see below for our delivery rates:  

 

UK Delivery

Minimum Order Value is £200

Carriage paid on orders over £250

Delivery charge of £7.95 for all orders below carriage paid value 

 

Europe Delivery

Minimum Order Value is €300

Carriage paid on orders over €400

Delivery charge of €50 for all orders below carriage paid value  

 

*Update on European Shipping:

Following Britain's exit from the European Union we have been working on understanding the new terms for delivery into the Euro Zone. The information is varied and constantly evolving, but in order to support our customers as best we can we have updated our shipping terms as follows:

  • There will be no VAT charged on our website for any orders shipping to Europe. Taxes will be charged to the receiver when the goods enter the destination country.
  • Orders to the Euro Zone may attract import duty charges and further admin fees. These fees vary by country and your local government determines the charges.
  • Due to these changes in circumstances, additional customs checks are being made between the UK and Europe; please allow up to 14 working days for delivery.

Santoro will continue to review their policies to ensure we can offer the best service to our customers during this challenging time. 

 

USA/Canada Delivery

Minimum Order Value is $300

Carriage paid on orders over $500

Delivery charge of $50 for all orders below carriage paid value 

 

International Delivery

Minimum Order Value is $300

Carriage paid on orders over $750

Delivery charge of $75 for all orders below carriage paid value 

 

When ordering goods from www.santorotrade.com for delivery outside the UK you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so we advise contacting your local customs office for further information. Additionally, please note that when ordering from www.santorotrade.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

 

 

 

 

Email: help@santoro-london.com | Phone: +44 (0)20 8781 1100